(If you can't log into the website, you may have troubles logging into the software, so installing the software would be pointless.)Īt the time of this writing, the website seems to only offer the ConnectWise Automate Control Center for Microsoft Windows. Ignore the options about installing agents. You can typically visit the server as a URL. If you are a new staff member, you will need to get login information. Note: The “Control Center” software runs on a local computer that the technician has access to, and is different from the “Web Control Center” which is essentially a website that technicians visit and log into. Previously called the LabTech Control Center, this is now named the Automate Control Center. The Control Center, used by staff members The agents, which are installed on the endpoints that get monitored The server, which should be accessible via the web. ConnectWise Automate basically consists of three components:
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